|Testimonials
"I had the opportunity to work with Mark J. earlier this week and I am very happy with the results. I started working with Nate M. and finished with Mark when we lost communication at one point. My notebook PC has not worked this good in several months and I no longer have to reboot at least once per day."
David B.
"I would like to comment on the service I received from Matt today. Matt did a great job explaining everything he was doing. I was very impressed with how he presented himself. Tell him to keep up the good work."
Nicole J.
"Mike was great to work with. I don't know where you find so many competent computer techs. It makes it much easier for us out here."
Luke/Carol .
"I just want to let you know that I was helped by Scott A. and was very pleased with his help. He was very helpful and polite and deserves a big thank you for his services. It was nice dealing with someone who lives in the USA and can talk so that you can understand them. I appreciate that.
Thanks again,"
Bonnie H.
"I would like to thank Duane W. for all his hard work and time he spent with my computer problems. He was very knowledgeable of the system. Also very professional in the manner in which he went about correcting my problems. Again thank you for your help; it was a pleasure to work with you."
Darwin K.
"Want to thank Tyler B. for being very courteous and professional in helping me with the problems I was having! It should not go unnoticed...
Thanks again,"
Donna C.
"I wanted to e-mail and say how excellent and patient Curtis K was while fixing my computer today. He knew what to do and even though I have dial-up as I am unable to get DSL out here in the boonies, he was very patient with the time to do the downloads. He is truly an asset to your business.
Thank him for me and thank you."
Joyce A.
"I just want to say that I called this evening for help with my computer. I spoke with Scott and he was so helpful. He was very, very polite. I know very little about my computer and he was very, very patient with me and went slow so that I could do what he told me to do. He got me back to going and I sure do appreciate it. If I ever need help again I will not feel bad because I have to call, and I would probably ask for Scott. Thank you so much."
Donna H.
"I would like you to know that Doug B. did a great job taking care of my computer needs. It seemed like a long process but he helped getting it back on the right track. He was nice and courteous and understanding.
Thanks,
Sharon R.
"I wanted to say that it was a pleasure dealing with Mark. He was very friendly, courteous and most of all, he solved my problem immediately.
Thanks."
L. Baird
"I have not been a customer very long, but, I am very pleased with the service that your company has provided so far. I hope they continue to be helpful, courteous and they are very, very knowledgeable about what they are doing for the customer."
"It is peace of mind to know that IT is taking care of me just like they do at the company that I work for. It is nice to know that you are a trustworthy company and I have no fear of you log in on my PC and doing what it is that I can't seem to figure out.
Thank you so much for a great service."
Marilyn
"My name is Charles, and I wanted to thank you for your personal attention (and answers to my extra questions). Your support team is exceptional and made me feel like a real valued customer. Keep it up and thanks again!"
Charles, Canada
"I would like to commend your office for the exceptional value of service I received on this matter. Granted, my issue was a very simple and easy one, (one that I probably should have known the answer to), however I was treated with great respect and sincerity when being helped with this issue. Scott is a very polite person and deserves a huge "thank you"; he saved me many headaches.
PS I love the fact that I was never put on hold!
Thanks again Secure IT - recommending to everyone I know, and even those I don't!
Very impressed, would love it if all companies took this much care in customer service!"
Sommer D.
"I had a reason to call your tech support today. I talked with Brian S. and want you to know that he was great help. I really appreciate how he handled the situation and solved my problem. He was very professional. It is also a relief to talk to someone I can understand."
John G.
"Just wanted to let you know we have enjoyed working with Jeremiah W. He was diligent and responsible. He found help from another tech when unsure how to proceed. If we ever have another problem with our security bundle, I would be happy to have Jeremiah working on our case."
Dave A.
"Just a note to let you know I was very satisfied with the service I received today. My questions were answered so that I could understand and being allowed to work with a real person is much appreciated."
Lynda G.
"This 64-year-old grandpa did not grow up with computers and needs extra help figuring them out. I always hate to call Tech support because I end up in Pakistan or India or some such place.
Erin was very helpful and patient with me. It was a pleasure to find someone who is not only technically knowledgeable, but is nice as well. (and speaks English).
Thanks for making an old guy's day a little better....."
Wayne
